Clinic software glossary

Plain-language definitions of the clinic and EMR terms you’ll run into — and how each one works in ZidBit.

Audit Log

A timestamped record of every action taken in the system.

Digital Prescription

A prescription created and stored electronically.

EHR (Electronic Health Record)

A broader health record designed to be shared across providers.

EMR (Electronic Medical Record)

A digital version of a patient’s chart within a single clinic.

Follow-up

A scheduled return visit to review a patient’s progress.

GST Invoice

A tax-compliant bill that applies GST to clinic services.

IP Billing (Inpatient Billing)

Itemized billing and invoicing for hospitalized patients during an inpatient admission.

IPD (Inpatient Department)

A hospital department for patients admitted for overnight care, observation, or surgery.

Medical Certificate (Sick Leave & Fitness)

A legally binding document issued by a registered medical practitioner certifying a patient's illness, leave period, or fitness.

No-show

A patient who misses a booked appointment without notice.

OPD (Outpatient Department)

A clinic or hospital department for patients who do not require a bed.

Patient Timeline

A chronological feed of everything on a patient’s record.

Queue Management

Tracking and ordering patients waiting to be seen.

RBAC (Role-Based Access Control)

Granting access based on a person’s role in the clinic.

SpO₂ (Oxygen Saturation)

The percentage of oxygen-carrying haemoglobin in the blood.

Token System

Issuing numbered tokens to order a walk-in waiting room.

Vitals

Core body measurements recorded at a visit.

Walk-in

A patient who arrives without a prior appointment.