Refund Policy
1. Overview
We strive to provide the best experience with our services. However, if you are not satisfied, this policy outlines our refund process.
2. Eligibility for Refunds
- You may request a refund within **7 days of purchase** if you have not used any premium features.
- Refunds are not applicable for **monthly plans** but may be considered for **annual plans** under special circumstances.
- If a technical issue prevents you from using the service and we cannot resolve it, a refund may be issued.
3. Non-Refundable Items
- Payments made beyond **7 days** of purchase.
- **Pay-per-feature purchases** are non-refundable.
- **Abuse of refund requests** (e.g., repeated refunds for different accounts) will be denied.
4. How to Request a Refund
To request a refund, please email us at ** support@zidbit.com** with the following details:
- Your full name and registered email
- Order ID or payment receipt
- Reason for the refund request
Refunds will be processed within **5-7 business days** after approval.
5. Contact Us
If you have any questions about our refund policy, contact us at ** support@zidbit.com**.